Not for the faint of heart. #sharpenthesaw

"Management is about coping with complexity...Leadership, by contrast, is about coping with change." - John P. Kotter

If UX managers are tactical; UX leaders are strategic. Managers are about people; leaders inspire people to be all about the future of the organization. Both are needed for organizations to thrive.

User Experience Leadership is designed to help transform UX individual contributors and UX managers into user experience leaders in their organization. During this workshop, we’ll learn the hierarchy of leadership competencies:

  • Self-awareness
  • Collaboration with others
  • Business acumen

Of course, becoming a leader is not for the faint of heart. This workshop takes a deep dive into individual strengths, but we also explore weaknesses. At the same time, we’ll explore business and experience strategy, negotiation, and problem solving.

Growing as a leader is not a short-term project; it’s a process. It never ends. Even the strongest leaders need to “sharpen the saw” and grow their innovation skills to drive performance. Even the most effective managers need new processes and tools to combine with their influencing skills for more efficiency. Learning creates greatness.

Please join us for the leadership journey.


YouX™ Competency Model

UX Competency Model

This training includes information targeted at these UX competency area(s):

  • Leadership
  • Career
  • Management

Get your customized learning plan using the YouX™ Competency Model.

User Experience Leadership


Length

Online: 4 sessions, 12 hours total

  • 11am-2pm CT on Tuesdays, May 2-23

In-house: Flexible dates & duration. Contact us to learn more.


Who Should Attend

  • Novice
  • Apprentice
  • Journeyman
  • Master
  • Manager
  • Leader

Aren't sure where you fit in?
Take the UX Career Pathfinder.

Program Overview

By the end of this program, you'll be able to:

  • Get a seat at the table: build trust, nurture credibility, and gain influence within your organization
  • Inspire and lead by demonstrating essential leadership skills
  • Model personal awareness, regulation, and development
  • Lead yourself and others through change and uncertainty
  • Combine specific strategies with big-picture thinking to help your team reach business goals
  • Use proven negotiation strategies with internal and external stakeholders
  • Learn how to respond to organizational challenges
  • Collaborate with team members and others to identify the best experience strategy

A complete list of topics is being finalized. Please contact us for additional information.

Pre-work
All participants will be mailed a package of materials prior to the workshop.

Resources
This training includes a workbook, as well as tools and templates to help you apply what you learned.

Online Training
During this online training, you will collaborate in “real time” with your facilitator and classmates via interactive group discussions, polls, chats, and whiteboards. Our training is designed to help you learn twice as much in half the time. In order to achieve the high levels of engagement needed, training is highly interactive and not lecture-based. That is to say, you will not be able to complete other work and activities during the live session.

This is an interactive, online training conducting using GoToTraining. (GoToTraining platform requirements.) We strongly recommended using a desktop/laptop computer and not a tablet or mobile device. Phone or microphone & speakers are necessary.

Online Training
During this online training, you will collaborate in “real time” with your facilitator and classmates via interactive group discussions, polls, chats, and whiteboards. Our training is designed to help you learn twice as much in half the time. In order to achieve the high levels of engagement needed, training is highly interactive and not lecture-based. That is to say, you will not be able to complete other work and activities during the live session.

Certificate
A digital Certificate of Completion will be available to each person who completes the workshop materials, including the post-test and evaluation.

Refund Guidelines

  • Sixty (60) days prior to the event, you can request a full refund.*
  • Thirty (30) or more days prior to the event, you can request a 50% refund.*
  • Thirty (30) or less days prior to the event, there are no refunds available. You can, however, transfer the registration to another UX.training workshop within the next year OR transfer the registration to the name of another person from your organization.

* Refunds given will be returned less fees charged by EventBrite for each registration.

Copyright Information

What's Okay

  • Purchasing multiple seats in the class to share knowlege with colleagues.
  • Being a part of a group where each person is enrolled in the training.
  • Bringing what you've learned back to your team for applied use.

What's NOT Okay

  • Purchasing multiple licenses or seats to re-sell them to someone else.
  • Purchasing one license (seat in the training) and sharing it with a group.
  • Duplicating the Program Materials for financial gain or commercial purposes, including creating derivitive training materials.
  • Reproducing, in any form, the Program Materials.

UX.training, a product of Normal Modes LLC, owns the intellectual property rights including but not limited to all copyright and trademark rights, unless otherwise specified, in these and any associated materials (collectively, the "Program Materials.") The Program Materials are and remain the property of Normal Modes LLC. By completing this program, Normal Modes LLC grants you, as an individual, a license to use a copy of the Program Materials in your work. For more information on our copyrights, please visit Copyright Information.

Request This Course

If you'd like us to hold a public session of this course, please fill out the form below. We schedule live, online courses based on popular demand.