Webinars

The Art & Science of Journey Mapping

Journey mapping takes you into the story of the experience. Equal parts art, science, and fun, learn about how your team can use journey mapping as a tool deliver great experiences.

In this one-hour webinar you will:

• Describe each step of the 5-step journey mapping process
• List key elements of successful journey maps
• Explore tips from the trenches... so you can learn from our mistakes!